Top Shopify Tools for E-commerce
Success in 2024

Dive into our comprehensive selection of over 300 meticulously chosen Shopify apps, both free and paid, designed to propel your business forward in 2024.

Best Shopify Apps for Support

Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. In fact, 70% of all Inbox conversations are with shoppers making a purchase. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor your message to your customer. You can even recommend products or offer discounts to increase order value. Help customers faster with automated replies, FAQs, and a personal chat experience.

Turn on chat and track results with a seamless workflow in the Shopify admin.

Manage conversations from online store chat and Shop app.

Quickly understand who customers are with profile and cart details.

Send product recommendations, photos, and discounts without leaving the chat.

Automate greetings, contact capture, and FAQs to save you and your buyers time.

Track123 Order Tracking Upsell

Install from the Shopify App Store

Track123 Order Tracker makes it effortless to create a breathtaking tracking page. Use the shipment analytics dashboard to analyze carrier performance and make better decisions. Reduce customer anxiety and build anticipation with order status notifications. Drive incremental revenue by cross-selling shoppers with product recommendations. Hide Chinese origin with Dropshipping mode, no more WISMO tickets. Support 1700+ couriers and counting.

Order lookup with branded tracking page, auto-emails triggered by order status.

Provide dropshipping mode, hide specific keywords/carriers in tracking details.

Auto sync Paypal tracking, show Estimated Delivery Date and prevent WISMO calls.

Boost sales with personalized product recommendations while track your orders.

Powerful analytics to get insights in track and trace performance.

Tidio Live Chat & AI Chatbots

Install from the Shopify App Store

Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Managing all your customer messages in one place makes Tidio a simple, yet strong helpdesk solution for your team. With dedicated Shopify features, it’s even more efficient!

Talk to your visitors on live chat – quickly solve problems and sell proactively

Work alongside our Lyro AI bot to automatically solve your customers' questions

Preview carts, check order history, and recommend products directly in the chat

Add Tidio to your Shopify store in seconds – just click Add App

Manage and resolve customers' requests with a simple ticketing system

Parcel Panel Order Tracking

Install from the Shopify App Store

Track my orders in real-time and deal with exceptions before customers complain. Auto-send shipping notifications to keep customers informed. Create a branded & multilingual tracking page with abundant custom elements, no need to answer "Where is my order?". Drive more sales with a smart upsell system. Get powerful analytics and take action to optimize shipping solutions. Hide all Chinese origin with 1 click, perfect for dropshipping. Need help? Contact us via online chat or email, we are 24/7.

Smart dashboard, track your order in 1 go, push parcel tracking info to PayPal.

Engage your customers through seamless ParcelPanel shipping notifications.

Branded order lookup page with abundant custom elements, no more WISMO tickets.

Perfect for dropshipping app, easily hide all Chinese origin with 1 click.

Even better, smart upsell system, powerful analytics, and 24/7 customer support.

Powerful Contact Form Builder

Install from the Shopify App Store

Create professional-looking forms with no coding using Powerful Contact Form Builder. Integrated with many 3rd party applications like Mailchimp, Klavio, Ominisend, Sendinblue, Google Calendar... Easy to display custom form on any pages such as: product page, collection page, cart page, home page, etc. Let your customers upload file or image when they submit your form. Create "form upload" is very easy with Globo Form Builder app. Custom your registration form with custom fields.

Customer account registration forms, customer fields.

Create custom forms with file upload, image upload option.

Send autoresponder emails and integrate form data with Klaviyo, MailChimp, etc.

Easy to build contact us form with captcha, condition logic, etc.

Easy to build Feedback Form, Popup Form, Wholesale Order Form, Wholesale form...

With our Form Builder app, you can design basic or complex forms for your store. The app has a lot of different types of forms, a smooth workflow, compatibility with the most recent themes, and Google reCaptcha to stop fake submissions. You can also change the look of every part of your form, keep track of UTMs, and upload multiple files and images. It's simple, looks great, and has excellent performance while being fully mobile responsive on any device.

Easily create forms and gather data from your customers, including file uploads.

Design your forms by using conditional and dynamic field logic.

Personalized forms are designed to fit the aesthetic of your shop.

We provide immense storage amounts, allowing you to upload more files.

Use Form Builder to connect your custom email domains to other apps seamlessly.

Pushdaddy WhatsApp, Live Chat

Install from the Shopify App Store

WhatsApp Chat & Live Chat Switch between WhatsApp chat & Live Chat instantly. Automation required for chat Add Share buttons Marketing automation like abandoned cart recovery, order confirmation, email Add facebook messenger, Instagram etc Push Notification Multiple operator Add FAQ Answer Order status instantly Automated Abandoned Cart recovery through whatsapp, sms, email Review Collection Send Tracking Update WhatsApp Chat, Auto Abandoned Cart, FB Messenger, Reviews, FAQ, Sign Up forms, Email

Whatsapp Chat + Live chat without signup instantly. Switch WhatsApp or live chat

Automated Cart recovery , Order Confirmation, Tracking updates by Whatsapp/Email

One minute installation, Just add your number and hit save and chat is added

Push Notification for Marketing activity, Boost sales through Push Notification

Chatbot for Automated answers of your queries. FAQ and FAQ Pages included

Gorgias is a customer experience platform that combines all your support channels into one inbox. Every interaction is attached to relevant customer data pulled straight from Shopify. Plus, it integrates with 100+ apps. No matter your store size, Gorgias can instantly handle all your support tickets with smart automation and AI, making your support team and customers happy.

Omnichannel: Unify email, chat, voice, TikTok, Instagram & more in one inbox

Order management: Edit, refund, duplicate, and cancel orders on Gorgias directly

Fast responses: Resolve questions promptly using AI-powered ticket management

Data-driven: Learn how your support team generates sales with Revenue Statistics

Offer 24/7 support: Answer FAQs with a Help Center, chat & website campaigns

AfterShip Order Tracking

Install from the Shopify App Store

Offer customers live shipment updates via a branded order tracking page and automated notifications. Use the shipment analytics dashboard to monitor and analyze carrier transit times, on-time rates, and exceptions. Install an AI-powered delivery estimate widget on your product description and checkout pages to build buyer confidence.

Branded tracking pages with personalized product recommendations to boost sales

Timely email and SMS notifications to reduce customer anxiety ​​and WISMO calls

Centralized shipment dashboard to track shipment status and identify exceptions

AI-powered estimated delivery dates to reassure anxious customers

Built-in analytics to get insights into shipment status and on-time performance

Dondy: WhatsApp Marketing+Chat

Install from the Shopify App Store

Elevate your marketing strategy using WhatsApp with Dondy. Recover abandoned carts and send revenue-driving messages, including exclusive offers, reminders, and personalized automated messages via WhatsApp. Also, make use of our WhatsApp chat widget for instant and effective customer service. Effortlessly maximize conversions and grow your business.

Build custom WhatsApp flows based on live events and specific conditions.

Recover abandoned carts via WhatsApp automatically or with just one click.

Reach & engage a large audience through bulk messaging and marketing campaigns.

Responsive WhatsApp icon, button, chat widget that improves customer experience.

Simple and easy to install, with no Coding, 1 minute to go live.

POWR: Contact Form Builder

Install from the Shopify App Store

The POWR Contact Form Builder is designed for easy editing and allows you to design professional, easy-to-use forms to collect any information you need for your growing business. Using our contact form design tools, you can create multiple form types or use pre-built templates depending on your particular needs. Our contact form builder requires no developer expertise and zero coding. You can connect it with multiple tools, such as Mailchimp or Zapier & automate your entire contact flow.

Use conditional logic and get your form set up for different customer segments

Enable instant email alerts for new form responses & sync with Google Sheets

Centralize all your contacts and responses collected in your POWR dashboard

Create interactive and multi-step forms for a unique customer experience

Make quick & easy autoresponders to boost your customer engagement

Marketing+Support on WhatsApp

Install from the Shopify App Store

Get access to chat widget & share widget! With Superlemon, merchants can send abandoned cart reminders & order updates via automated WhatsApp messages. Use automated WA messages for upselling, feedback & COD confirmation. With paid plans, merchants can get their own WhatsApp business API. Get access to marketing campaigns & custom templates. Send WhatsApp messages to your customer at scale! Use shared team inbox to manage all customer chats on your Whatsapp business API.

Whatsapp Chat Widget for customer support & Share Widget to increase sales.

Automated & Manual Abandoned Cart Recovery + Whatsapp Marketing.

Send order confirmation, order tracking, COD notifications with Whatsapp.

Custom Templates & Marketing Campaigns via your own Whatsapp API account.

Shared Team Inbox for your Whatsapp Business API Account.

Supercharge Your Shipping Experience with Postship

Elevate your post-purchase journey! Say goodbye to support ticket hassles and delight your customers with a seamless tracking experience.

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