Top Shopify Tools for E-commerce
Success in 2024

Dive into our comprehensive selection of over 300 meticulously chosen Shopify apps, both free and paid, designed to propel your business forward in 2024.

Best Shopify Apps for Feedback and surveys

Zigpoll Customer Surveys

Install from the Shopify App Store

Zigpoll is a fast-loading, multilingual, and fully customizable survey app that lets you learn from your customers at just the right moments. Create as many surveys as you like and deliver them to your customers on your site or via email and sms with no-code setup in seconds. Our integrations connect seamlessly with Shopify and your marketing stack. Gather insights from your zero-party data using AI and our dashboard to optimize your business roadmap, marketing spend, and conversion rates.

Advanced post-purchase surveys that get quality responses. No coding required.

Customize and translate every detail. Localize for multiple languages.

Abandoned checkout campaigns. Uncover common pain points and recover carts.

Connect survey responses to your Shopify customer and order dashboards.

Build a zero-party database with insights directly from your customers.

KNO Post Purchase Surveys

Install from the Shopify App Store

We're KnoCommerce, the post-purchase survey (PPS) platform that delivers valuable insights through customer surveys. Uncover your customers' motivations and preferences, and scale your marketing channels through effective attribution.

Take advantage of our targeted audiences, pre-built templates, attribution models, benchmarking, and actionable insights. Enhance your post purchase analysis and foster better connections with your customers while driving deeper engagement with actions.

5 min setup with 30+ full survey templates, and dozens of pre-built questions.

Sophisticated logic flows and "actions" to push customers to deeper engagement.

Benchmarking and attribution modeling to better understand ad performance.

Audiences & templates for customer cohorts based on survey and order data.

Powerful integrations with Triple Whale, Peel, Klaviyo, etc. plus a rest API.

Fairing: Post‑purchase Surveys

Install from the Shopify App Store

Fairing (Previously Enquire Labs) give you more actionable consumer insights in a week than most survey tools produce in a year. You can deploy a series of questions inside your post-purchase experience, appending each response to your customer’s order data and using the insights across your marketing stack. Get proprietary data on attribution, personalization, CRO, competitive research and get to kno w your customers. Create a "how did you hear about us?" survey and improve your marketing ROI.

Tie survey responses to your Shopify customers and order dashboards

Use our Powerful API and integrations: Triple Whale, Klaviyo, Google Sheets, etc

Target individual questions to new v returning, product purchased, or geography.

Launch 25+ pre-built questions (post purchase) with a single click

Compatible with Shopify's Order Status and Thank You Page Checkout Extensions.

Grapevine Post Purchase Survey

Install from the Shopify App Store

Gain valuable insight from multi-question customer surveys to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? Our post-purchase surveys enable you to optimize your marketing spend by pinpointing your best-performing marketing channels. Our flexible publishing options enable you to deliver customer satisfaction surveys at each stage of the customer journey. Collect accurate zero-party customer data to unlock your marketing potential.

Optimize your marketing spend: Discover attribution insights that drive growth

Multiple survey types: Fixed response, freeform text or Net Promoter Score (NPS)

Simple set-up: Our intuitive UI and hands-on support team have you covered

Unlimited surveys and responses: Collect valuable zero-party customer data

Your survey, your way: Fully customizable surveys with zero Grapevine branding

LoudHippo Post Purchase Survey

Install from the Shopify App Store

Build a complete picture of attribution and understand exactly where/who each order is coming from. Using pixels alone for marketing attribution is only telling half-truths. Fill in the gaps with analytics fuelled by ground truth—your customers. With HDYHAU post-purchase attribution surveys, you can confidently invest in hard-to-track channels like TikTok, Facebook, Instagram and influencer marketing.

Start with our pre-built attribution survey or add your own questions

The one-click design on your order status page achieves high response rates

View results against order value to uncover the most valuable channels

Run your post-purchase survey online and in-store on Shopify POS

Use your data anywhere, incl. Shopify Flows, Klaviyo, Google Analytics & Sheets

UserLoop Post Purchase Surveys

Install from the Shopify App Store

Learn where your customers come from and what they want with surveys at every step of your store's experience.

Survey customers at checkout, when they abandon cart, upon delivery and more.

UserLoop uses AI in to help you write best-practice survey questions and analyze customer responses.

Identify high-value customer segments. Learn how to improve your product offering. Track customer satisfaction.

Post purchase surveys at checkout, by email or link.

Abandoned checkout surveys. Uncover issues and recover carts.

AI-powered analytics segment responses by spend, AOV and customer profile.

Incentivize responses & boost sales with unique discount codes and gift cards.

Export your response data to CSV or other tools via integrations.

Centous ‑ Testimony Reviews

Install from the Shopify App Store

Testimony - Customer Reviews or Testimonials are social proof of your work and an essential part to build trust with your customers. Using a testimonial app, you can collect your client's review from your website itself. Even, you can import/export customer testimonials directly from the app. Testimony has a modern testimonial layouts that easily match your theme style and brand.

Display your customer testimonials with modern layouts.

Collect your customer testimonials directly from your website.

Create unlimited different testimonial widgets & show it anywhere in your store.

Show testimonials in a slider, grid, and list format.

Easy to import and export customer testimonials in any widget.

POWR: Customer Survey | Poll

Install from the Shopify App Store

Customer surveys and feedback polls can be used for multiple purposes. Get post-purchase details related to your customer's experience. Learn valuable insights with a feedback survey on your store layout, product selection, ease of purchase, and more. There's no limit to what you can do! With various integrations and pre-built professional templates to get you started, you'll have professional surveys and polls ready to gather quality customer information in minutes.

Get instant email alerts for survey responses & sync with Google Sheets.

All survey data is autosaved to your own personal POWR Response Dashboard.

Contacts are saved to a centralized list that integrates with Shopify Customers.

Multiple field options - dropdowns, multiple choice, email, images, star ratings

Add reCAPTCHA to your survey or poll to prevent spammers

Census: Customer Surveys

Install from the Shopify App Store

Utilise post-purchase and onsite surveys to gain unrivalled insight into key areas such as attribution, satisfaction, brand sentiment, onsite experiences, bugs and issues, and much more. Ask rule-based questions segmented by device, shipping address, cart items, product type and more, and then explore our AI-powered dashboard to analyse qualitative customer data and feedback, alongside AI-generated recommendations, analysis and scoring.

Ask rule-based questions for key ecommerce variables, with sophisticated logic.

Gather valuable feedback on where users first discovered your brand or business.

View reports on submissions and filter based on key variables.

AI-generated actionable recommendations for your store.

Speed tested by Shopify, with officially no performance impact on your store.

Gojiberry Survey & Feedback

Install from the Shopify App Store

Gojiberry is a must-have post-purchase Shopify survey app for your e-commerce store. Our easy-setup survey templates (ie. marketing attribution, NPS, & more) let you launch within a minute! Get high response rate with our 1-click survey tool. Understand where your customers are coming from and identify the products that will increase their satisfaction. Use our analytics to optimize marketing spend and conversion rate. Don't guess what your customers want - ask them!

1 minute setup with easy templates & questions, no code & no fuss

Coupons & incentives for longer surveys -- get feedback & increase repeaters

Design insights with 5-sec test & ask more questions with multi-question surveys

Actionable post-purchase data connected to your customer list & purchase history

Get in-depth feedback & build customer relationships with 1-on-1 interviews

Ark ‑ Post Purchase Upsell

Install from the Shopify App Store

Ark upsell instantly boosts revenue! Create one click upsells, post purchase upsells & discounted upsells to your checkout & thank you page. Use Ark's conversion focused post purchase upsell funnel & checkout blocks to boost CVR. Recharge one page checkout & thank you page: collect birthdays, upsell, offer bundle style cross sell & more. Get customers to rebuy & resell, increase your margins & hit new sales records with post purchase funnel resell

Get shoppers to spend more money with checkout & post purchase upsell funnels

Immediately boost AOV post checkout blocks, upcart with one click upsell offers

Recharge your thank you page: run surveys, collect birthdays, & product upsell

Easily build and manage your checkout upsell strategy with a drag & drop editor

Selleasy segmentation to trigger bundle upsell, cross sell, one click upsell OCU

Hulk NPS Post Purchase Survey

Install from the Shopify App Store

With this app, you can easily create custom surveys, including checkout surveys, product surveys, and exit surveys, to measure your net promoter score and gain insights into your customers' experiences. This post purchase survey app is designed to help you improve customer satisfaction and loyalty by providing you with the data you need to make informed decisions. Try the HulkApps NPS Post Purchase Survey app today and start collecting valuable customer feedback!

One-click install the Post Purchase Survey app and track customer feedback.

Gather valuable insights in under 30 seconds and warrant customer satisfaction.

Embed post purchase survey into the Thank You page and boost response rates.

Leverage our analytics dashboard to promptly act on your post purchase feedback.

Create dynamic post-purchase surveys with the Conditional Logic feature.

选择及时语,你将拥有:渠道管理、AI自动回复、多语种翻译、客户情绪管理、Voc数据管理、客户管理、订单管理、数据报表、知识库管理等十大优势功能,助你实现数据化管理,提升客户满意度和品牌价值。

多渠道聚合:支持Facebook、Instagram、mail、Livechat、shopify、eBay、Amazon等

AI自动回复:无论是买家关于商品特性的疑问、订单状态的查询,还是物流信息的追踪需求,我们的AI都能够快速、准确地回答您的问题。让客户服务更便捷,管理更高效。

操作简单: 我们的界面简洁易用,快速上手,浏览器即时访问。我们提供全程跟踪的售后服务,5分钟及时应答,7*24小时解答操作问题。

Asklayer ‑ surveys for pros

Install from the Shopify App Store

Asklayer helps you make good business decisions with clear actionable feedback from your customers.

We provide great per-question reporting with in-app charts and the ability to export raw data for your own analysis.

Unlimited surveys, unlimited pages and many question types mean you can get the answers you need.

Asklayer is packed full of advanced features such as many targeting rules, skip logic, question randomization, coupon generation, post-purchase surveys and much more.

Unlimited surveys and question pages with skip-logic branching.

Tag users based on their answers and power-up your marketing machine.

Asklayer works with your tools. Deep integrations with Shopify and webhooks.

Post-purchase surveys and automatic email followup surveys.

On-site surveys with advanced per-page, per-product and user based targeting.

Simplify Exit Intent Survey

Install from the Shopify App Store

Add an exit intent popup where shoppers can provide feedback for your store.

Find out what you can improve about your store from the people whose opinions matter most - your customers.

Style the popup to look however you'd like it to with our intuitive editor and custom CSS options.

Allow customers to choose from a list of options that you have created, or put it in their own words in the "Other" option.

Use this information to improve your store and maximise your potential revenue!

Add an exit intent popup which allows users to submit reasons they are leaving

Collect vital feedback from the people who matter most, your customers

Use the responses to improve your store's features and appearance

Customise the popup with colours, text and more

Choose options for shoppers to pick from e.g. "The store was confusing"

Glimpse: Post Purchase Surveys

Install from the Shopify App Store

Elevate your marketing strategy with Glimpse Post Purchase Surveys and understand your consumer base like never before! Gather zero-party data and navigate the intricacies of your users with actionable insights. Use our question library of 50+ survey questions, or use survey templates pre-built for attribution, CRO, NPS, research, and more. With Glimpse, create tailored consumer surveys to discover what drives deeper engagement, gain customer-led insights, and make informed marketing decisions!

Takes 2 mins to set up, giving you access to 50+ ready-to-use survey questions

Craft smart surveys using conditional logic branching, boosting response rates

Multiple question types available, with pre-built templates for varied insights

Seamless integration helps you connect with your existing marketing stack easily

Worldwide monitoring helps you track channels globally and spot growth prospects

Supercharge Your Shipping Experience with Postship

Elevate your post-purchase journey! Say goodbye to support ticket hassles and delight your customers with a seamless tracking experience.

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