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Streamline Your Shopify Order Tracking Efficiently!

By A Kishore Aksharthan on 2/9/2024 · 10 minute read

Unlock the Future of E-Commerce: Revolutionary AI Order Tracking on Shopify – A Step-by-Step Guide!

How to Enable Shopify Order Tracking through AI on your Shopify Store?

In the current cutthroat environment of e-commerce, keeping your customers coming back is no small feat. Offering your customers a hassle-free and effortless shopping journey is key to making them stick to your brand like glue. This should include everything from simple shopping processes to transparent order tracking. Achieving this will nurture brand loyalty and pave the way for repeated purchases, giving your business a significant boost.

AI-driven Shopify order tracking is a groundbreaking feature that reassures customers and allows them to follow their orders, keep an eye on delivery progress, and precisely predict when their purchases will arrive at their doorstep. As technology evolves, AI-integrated Shopify stores are transforming the e-commerce landscape. Simply put, AI-enhanced order tracking elevates the customer journey, provides up-to-the-minute free Shopify order tracking, and even supports personalized interactions with customers.

In this comprehensive guide, we’ll take you by the hand and show you, step by step, how to add order tracking to your Shopify site, among other useful tips.

How to Enable Order Tracking to Shopify?

As an e-commerce mogul, it’s crucial to ensure your shoppers enjoy a smooth and delightful buying journey, topped off with outstanding customer care. Within this recipe for success, an order tracking feature on your Shopify e-commerce store is a must. Let this guide to be your compass in navigating the addition of an order-tracking feature to your Shopify haven.

Steps on How To Add Order Tracking to Shopify

Step 1: Access Your Shopify Dashboard: Kickstart the order tracking process by signing into your Shopify account. Use your login details to get started.

Step 2: Head to Settings: Now, you’ll spot the “Settings” tab comfortably nestled at the left corner of your Shopify admin dashboard.

Step 3: Proceed to Checkout: Navigate your way to the settings menu where you’ll spot the “Checkout” option. Give it a click.

Step 4: Navigate downwards to the Order Processing section: As you continue scrolling, you’ll come across the “Order Processing” segment, positioned towards the bottom of the settings page.

Step 5: Activate Order Tracking: Here, you’ll switch on Order Tracking by ticking the checkbox labeled “After the order has been paid.”

Step 6: Saving Your Progress: After marking the checkbox, it’s essential to preserve your modifications. Simply do so by hitting the “Save” button located at the page’s end.

If you are willing to Integrate a Shipment Tracking Service:

Step 1: Opt for well-liked solutions such as AfterShip, Tracktor, and Shipway. Since Shopify doesn’t come pre-equipped with an in-house shipment tracking feature, you’re going to want to pair up with a dedicated shipment tracking provider.

Step 2: Select a Shipment Tracking Tool Dive into the Shopify App Store and hunt for a reliable shipment tracking application. Opt for one that aligns with your requirements and boasts stellar reviews.

Step 3: Get the App Rolling: Simply tap on the app you’ve picked and adhere to the steps provided to get it installed. It’s probable you’ll have to allow the app some permissions to weave into your store seamlessly.

Step 4: Setting Up Your App: Every app comes with its unique installation process. Adhere to the guidelines offered by the app and tailor it according to your liking.

Step 5: Personalize Your Tracking Page (Optional) A number of tracking applications offer the functionality to customize the look of your tracking page to further complement your store’s aesthetic. This typically includes the ability to insert your brand’s logo and select a color palette that aligns with your brand identity.

Step 6: Incorporating Tracking Details into Orders: With the app ready to go, each time you complete an order and craft a shipping label, it’s crucial to enter the tracking number into Shopify. Following this step, the tracking app takes over, utilizing this data to deliver updates on the package’s journey directly to your customers.

Stage 7: Keep Customers in the Loop: The moment an order is completed and the tracking number is securely in place, Shopify steps in to effortlessly dispatch both an order confirmation and shipping notification email to your customers, with the relevant tracking details within it.

To activate order tracking in Shopify, simply follow the steps mentioned above. By doing so, order tracking will be up and running in the merchant area.

The steps outlined above certainly pave the way for smoothly incorporating order tracking into your Shopify app. Yet, with the advancements in Artificial Intelligence (AI), the process has now become even more streamlined and straightforward.

When you’re steering clear of AI for tracking orders, it’s essential to adhere to the previously mentioned steps.

Dive into the fascinating world of how leveraging AI for order tracking can significantly enhance customer satisfaction and experience.

How Enabling Order Tracking Using AI Enhances Customer Experience?

Implementing AI for Shopify Order Tracking simplifies the entire operation, as store owners are spared from having to juggle between multiple tasks. The application can be activated effortlessly with a mere click, enhancing the consumer’s shopping experience. We’ll delve deeper into this topic in the sections below:

Effortless & User-friendly Integration

With a simple click, you can unlock the power of AI by installing order-tracking apps from the Shopify app store. These apps, crafted with simplicity at their core, are brilliantly designed to demand minimal to no technical expertise for both setup and daily operations.

Streamlined Functionality

Apps powered by AI, dedicated to tracking orders, primarily concentrate on delivering essential features like anticipatory insights and live updates, among others, ensuring users aren’t bombarded with too much information.

Builds Trust and Loyalty

Shopify’s AI-driven order-tracking applications are a breeze to set up and play a crucial role in strengthening your brand’s loyalty by providing a seamless order-tracking journey for your users.

Benefits of Real-Time Order Tracking Using AI

Discover the perks of leveraging AI for real-time order tracking:

Enhanced Customer Experience

Clients value receiving prompt updates on the status of their orders. Thanks to AI-driven, real-time order tracking on Shopify, they can enjoy precise and swift information on their shipping progress. This approach enhances transparency and significantly uplifts the level of trust that customers place in your brand.

Personalized Tracking Updates

AI algorithms take customer data and turn it into personalized tracking updates, boosting customer happiness and significantly improving the post-purchase journey.

Reduced Customer Queries

When customers have clear insights into their order statuses, it significantly eases the pressure on customer support teams. This shift enables these teams to dedicate their attention to tackling more intricate problems.


In the fiercely competitive industry of e-commerce, delivering an outstanding customer experience is the key to any business’s triumph. For Shopify store owners, leveraging the capabilities of AI-driven order tracking technology can take their customer service to new levels of excellence. Implementing automated order-tracking email applications and providing customers with real-time order-tracking options can significantly increase transparency and foster remarkable experiences after the purchase.

The destiny of e-commerce is undeniably linked with the advancements in AI. As technology progresses, the capabilities of AI-enhanced order tracking are refined, presenting not only predictive insights but also ensuring a smooth customer experience.

Frequently Asked Questions (FAQs)

Q. Can I customize the order tracking page with my branding?

Of course! Personalizing your order tracking page with your own branding on Shopify is a breeze. There’s a whole array of apps and themes available that give you the freedom to customize how your tracking page looks, ensuring it aligns perfectly with your brand’s visual identity. Plus, this significant touch adds to a much more delightful customer experience.

Q. How do I set up automated order tracking email notifications?

Getting automatic order-tracking email notifications up and running is a breeze once you get the hang of it. Simply pick out a marketing automation app from the Shopify App Store and link it to your online store. To make sure everything is working as it should, it’s a good idea to run a few test orders through the system.

Q. Can I offer live order tracking on my Shopify store?

Absolutely, providing live order tracking in your Shopify store is one hundred percent doable. You can furnish your customers with up-to-the-minute updates using a range of apps and integrations. Moreover, by implementing live order tracking, Shopify store owners can alleviate customer concerns regarding delivery status, enhance transparency, and improve the overall customer experience. This significantly uplifts the entire shopping journey for customers.

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